2/10 Terrible
janet
Travelled with partner
29 Apr 2024
Disliked: Staff & service, property conditions & facilities
The room is old and not updated at all. The bed springs are felt on the edges of the mattresses. There’s outlets on the base of the lamp but they don’t work. I called front desk for help with the tv so that I could watch a movie. I was told she would send up maintenance. No one showed up. In the morning I told the front desk staff . She said her manager would call me when he/she was done in their meeting. It’s been 26 hours and I’ve heard nothing.
The bathroom door stop is on the bathroom floor and we were constantly stepping on it. This hurts almost as bad as stepping on legos.
The bases for the beds are extremely hard and they stick out further than the box spring and mattress. They are carpeted with the same carpet as the floor so this makes them almost invisible and dangerous. We both stubbed our feet on them repeatedly.
The upholstery on the chairs is stained and disgusting.
There is a lack of outlets in the room.
For the price of this hotel I expected way better rooms and customer service. It was a very disappointing stay.
janet
Stayed 2 nights in Apr 2024