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"Lovely staff especially the General Manager who was very hands on at the reception and in the restaurant. We’ve had a great stay in a lovely room overlooking the river. "

"Very nice room with iron and ironing board. Comfortable bed. Very clean. Good parking and walking distance home from wedding at Sopley Mill"

"Yes"

"A very enjoyable stay, the room was beautifuly decorated with plenty of space. Bed was comfortable. Breakfast was very good. Had a meal in the restaurant first evening which was very enjoyable. Great outdoor and indoor space to have a drink. Poole is a lovely area and we thought this hotel was very good value."

"Lovely rooms"

"Amazing stay, thank you so much! Delicious dinner & excellent service, upgraded too as I have a bad back which was very kind of the staff, thank you again! "

"Wonderful staff, lovely room!"

"A very enjoyable stay Staff friendly, great breakfast"

"Hotel is the center And clean room but room is small Breakfast is good "

"Friendly staff and value for money "

"Nice size clean room , good gym "

"Lovely place. Very nice and comfortable room. The staff were great and a couple of minutes walk from the cathedral. Great location. Highly recommended. "

"Terrible service "

"The staff was really helpful. We needed to check-in late at the last minute and they were very helpful and patient with us. The facilities are very nice."