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"Had an absolute wonderful stay here all the staff was polite and helpful would definitely recommend see ya soon knights hill hotel"

"Place was immaculate. View of the fields was great. Local to where we needed to go and also very close to Swaffham town centre. Parking spaces clearly marked."

"Had to ask for clean towels and coffee sachets. Also had to ask for room to be cleaned and bedding changed after 3 days. So a 7 day stay only changed once. Lights not working. Shower connected to taps so unable to control water temperature. Shaving light above sink not working. Towel rail in bathroom got dangerously hot and was held together with insulating tape. A small step down to the room had no hazard warning tape or aluminaton, tripped over going out and fell down going in."

"Excellent accommodation, friendly staff. A pitty no service available before 10am so couldn't try breakfast "

"Liked quick & easy booking in. Amenities in room sparse but everything vital was there."

"I generally stay in 4–5 star accommodation, and based on the website description and previous reviews, I expected Hay’s Wood Retreat to fall into that category. Unfortunately, the standard of the lodge did not match the ‘luxury’ billing — in my assessment it was closer to a solid 3-star property. If you’re used to genuinely high-end accommodation, I’d recommend tempering your expectations regardless of the marketing or other reviews you may have read. It’s a perfectly adequate stay, but...

"Excellent breakfast and friendly staff. Easy parking and walking distance to centre"

"I think my review of 3 stars is about bang on, it's exactly that - ok. Room, cleanliness, helpfulness, breakfast all ok. Would I go back? Not in a hurry..."

"Lovely hotel in a central location. Parking at the hotel was easy but expensive but there are plenty of other car parks close by, e.g. Tuesday Market Place car park is outside the hotel The staff we extremely friendly and very helpful. We ate one night in the hotel restaurant, the food was very nice and reasonably priced. The service was extremely good despite there being a large coach party also dining at the same time. The hotel bar was reasonably priced and very welcoming. There were...

"Every aspect was perfect"

"The toilet and shower are common, with no privacy at all. The pod does not have enough space, and the common shower does not have a temperature adjustment. Not ideal for families with kids. And the cost is high for these facilities."