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"Service is very nice ."

"Very clean"

"I loved the property!! When walking into the elevator, it still smells new. Staff super helpful and friendly, the facility was spotless, the breakfast was delicious with a great variety and the fresh fruit infused water in the lobby was also a very nice touch. We arrived quite late and water was cold and fresh and attendant gave us a room on the side of the building that we could see our vehicle from the room. The only negativity through the entire experience was booking through Expedia and...

"Airport shuttle was great. Breakfast was good. Hotel noise was annoying"

"Clean property. Excellent staff. Very helpful. Breakfast was good. Pool was under construction and not in use. Rooms were clean and comfortable."

"Disgusting don't come"

"The room was very clean. Bug free. The staff was amazing! 10 out of 10!! Will definitely stay again!"

"Clean room but smelled like swamp cooler. Floor was damp and so was bedding. Keep a fan going."

"The staff were very helpful and friendly. Glenn was one the most helpful and nicest person we met in Townsend."

"Bed was hard, but overall I would rrcommend."

"This is my go to when staying in Knoxville. The entire staff is very helpful and friendly. The breakfast hits the spot."

"We were pleasantly surprised. Staff was great when we checked in. Our room was spacious and very clean! Love that the floors weren’t carpeted. We will be staying here again."

"It was a great, clean, affordable place to stay and I wouldn't hesitate to book there again."

"Clean room"

"Room very clean with numbered parking right outside room door."

"Had never tried this hotel but I was impressed! We arrived too late, but the pool and hot tub looked amazing, and the staff was awesome—so friendly and helpful. And one of the best hotel breakfasts I’ve seen! Would definitely book with them again."

"I liked the continental breakfast to get the day started. Parking was fine. Room smelled moldy and musty, like old rug and old furniture. Lighting was terrible, not bright enough to do my make up or read. Terrible light in the bathroom, hard to use shower with a 20 watt bulb, that’s what it looks like. Shower was dirty in the cubbies for your soap😊, etc Yuk! Shower had a hole behind the shower head in the wall. Creepy. It was fairly quiet, A/C was good. Bed was hard, better than too soft but my...

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"I’ve given this location 3 chances because of the price and location of where I needed to be. The only staff member to ever smile was a maintenance man. All three check-ins I had three different people, none of them friendly at all nor smiled or offered any sort of help even when asked. Towels/washcloths are dingy/brown, cleanliness a 2, hairs and smears of who knows what in sink and headboard of bed, floors leave your feet/socks filthy, asked front desk for extra pillows and she said she didn’t...

"The staff were so friendly and helpful! Breakfast was great, beds were comfortable and the location was convenient. Will definitely stay again!"