"We booked online, checked in late at night, the suite type we booked wasn’t available, so they upgraded us. The gentleman that checked us in was very courteous and informative. He enrolled us in the membership/rewards program and informed us of all the amenities the hotel had to offer.
There’s only a few things I think the hotel could improve on. First, would be informing customers (via booking sites) that valet parking is included in the stay. We didn’t find out until we self parked on the...
"We booked online, checked in late at night, the suite type we booked wasn’t available, so they upgraded us. The gentleman that checked us in was very courteous and informative. He enrolled us in the membership/rewards program and informed us of all the amenities the hotel had to offer.
There’s only a few things I think the hotel could improve on. First, would be informing customers (via booking sites) that valet parking is included in the stay. We didn’t find out until we self parked on the...
Andrew