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"Staff at check in was not helpful. I prepaid on expedita yet I was required to pay again to get into my room. The next shift on days was able to resolve the confusion but the night staff didn’t want to engage in assisting."

"Es un hotel para pasar la noche. No me gustó que al momento de hacer la reserva no informaron que tenían problemas con la piscina que estaba fuera de servicio."

"This is a 4 Diamond hotel, the rooms are beautiful, exceptionally clean, comfortable , master bedroom feeling, we love it and this is were we stay!!!"

"It is very old and has been updated. But could use another round of updates. This is the second year we have been and the elevators are always an issue. They are very expensive for what you get but since they are the only hotel you don’t have a choice. As soon as we checked in the smoke detector was chirping from a low battery. I called the front desk, someone came, took the smoke detector ans 5 days later we checked out without anyone replacing it. Also. Make sure you know what a Juliette...

"We had a wonderful relaxing time. Claudia, the lady that works there on Tuesdays and Wednesdays is a great hostess. The breakfast was delicious, especially Claudia's blueberry french toast casserole. We are planning to come back as soon as possible."

"The main problem was that the bed that I and another guest I talked to on my floor had, was that they felt like the cheapest mattresses you could buy. Trying to sleep on the bed was like sleeping on just straight rocks that are jamming into your back. The secondary problem I had with the place was that the room had some minor atheistic problems such as pieces that were slightly broken or dirty and that the bathroom floor still had hair on it from a previous guest."

"Great Location, Great Hotel staff. Hotel needs some upgrades"

"When we checked in around 7:30 pm, I was given a key card for room 307 (it was written on the card holder even). When we got to the room, there were already guests in it. They said the same thing happened to them earlier. I went back to the desk and was given another room (403), this one thankfully empty. The man at the desk apologized as said the room would be comped. When going to bed, I joked that we needed to deadbolt the lock in case someone tried to check into our room later... well around...