Located in Neuss, Hotel Mirage Düsseldorf-Neuss is connected to a railway/underground station. Port of Neuss and Jever Fun Skihalle are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rhine and Freizeitpark Heerdt. Theatermuseum Dusseldorf and Rheinufer are also worth visiting. Visit our Neuss travel guide
Krefelder Str. 1, Neuss, NRW, 41460
What's nearby
Messe Düsseldorf
17 min drive - 13.6 km
Cologne Cathedral
40 min drive - 46.7 km
Port of Neuss
6 min walk - 0.6 km
St. Quirinus Neuss
10 min walk - 0.9 km
Clemens Sels Museum
19 min walk - 1.6 km
Getting around
Neuss Central Station
3 min walk
Niedertor Tram Stop
6 min walk
Düsseldorf Intl. Airport (DUS)
26 min drive
Restaurants
Second Home
6 min walk
Oguz Döner
1 min walk
Anatolia Restaurant
4 min walk
Mauerwerk
7 min walk
Dönerhaus Anadolu
4 min walk
About this property
Hotel Mirage Düsseldorf-Neuss
Hotel connected to a shopping centre
Hotel Mirage Düsseldorf-Neuss provides a shopping centre on-site and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Express check-out, a lift and a 24-hour front desk
A banquet hall
Room features
All 75 rooms feature comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks such as free WiFi.
More conveniences in all rooms include:
Bathrooms with shampoo
Separate sitting areas, mini fridges and cable channels
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the phone for check-in assistance.
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property is also known as
Hotel Mirage
Scope Hotel Mirage
Mirage Dusseldorf Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel
Hotel Mirage Düsseldorf-Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel Neuss
Frequently asked questions
Is Hotel Mirage Düsseldorf-Neuss pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Mirage Düsseldorf-Neuss?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Mirage Düsseldorf-Neuss on 8 Mar 2026 start from ฿1,965, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Mirage Düsseldorf-Neuss?
This hotel doesn't offer parking.
What time is check-in at Hotel Mirage Düsseldorf-Neuss?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hotel Mirage Düsseldorf-Neuss?
Checkout is at 11:00 AM.
Where is Hotel Mirage Düsseldorf-Neuss located?
Located in the heart of Neuss, this hotel is 0.3 mi (0.5 km) from Port of Neuss and within 3 miles (5 km) of Freizeitpark Heerdt and Jever Fun Skihalle. Rhine and St. Martin's Hospital Dusseldorf are also within 6 miles (10 km). Neuss Central Station is only a 3-minute walk and Niedertor Tram Stop is 6 minutes.
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Reviews
Hotel Mirage Düsseldorf-Neuss Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was poor quality. The toiletts smell from cigarette very strong. The location of the hotel was good. Breakfast was not possible, but very near you could make breakfast.
I am writing to express my extreme dissatisfaction with my recent stay at [Hotel Mirage]. The experience was far below any acceptable standard, and I feel compelled to highlight the numerous issues I encountered:
1. Dirty Room: The room was in an unacceptable condition upon arrival, with visible dirt and an overall lack of cleanliness.
2. Dirty Towels and Bathroom: The towels provided were stained and unhygienic, and the bathroom was extremely dirty, which made it impossible to use comfortably.
3. Rude Staff Behavior: The staff exhibited unprofessional and rude behavior, which added to the negative experience.
4. Terrible Management: The overall management of the hotel was chaotic and inefficient, leaving guests to deal with unresolved problems.
Such a level of service and cleanliness is unacceptable and does not align with the expectations I had when booking with your establishment.
I request immediate action regarding this matter, including an apology and appropriate compensation for the inconvenience caused. I hope you take this complaint seriously to prevent other guests from facing similar issues.
I look forward to your prompt response.
Soraya
Stayed 1 night in Jan 2025
8/10 Good
Olga
12 Jan 2026
Es war alles gut. Personal habe ich nicht gesehen.
Dame am Empfang hat uns ewig warten lassen und dann war sie ständig in private Gespräche verwickelt. Keine Freundlichkeit. Das Zimmer war extrem überhitzt, weil den ganzen Tag die Sonne reinschien. Man hätte die Fenster wenigstens vorher mal kippen können
Mariam
Stayed 1 night in Aug 2025
6/10 Okay
Marie Channel
29 Jul 2025
Disliked: Property conditions & facilities
Es muss dringend Personal eingestellt werden, die mindestens Deutsch auf B2 Niveau sprechen.
Alles super. Da unser Zimmer direkt an der Kreuzung lag war es etwas lauter. Da wir aber sehr kaputt von unserem Event (Final-Four Handballpokalfinale) waren. sind wir sehr schnell eingeschlafen. Erst der Wecker holte uns aus unseren Träumen.
Burkhard
Stayed 1 night in Apr 2025
6/10 Okay
Nico
11 Apr 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel in Ordnung, Mitarbeiter freundlich, nur mit meinem Zimmer und den ''Umwelteinflüssen'' hatte ich Pech: Nicht alle Jalousien haben funktioniert, weswegen es tagsüber im Zimmer sehr heiß wurde. Durch geöffnete Fenster drang bis sehr spät Nachts Straßen- und Baulärm und Musik (gut, es ist eben ein Hotel am Bahnhof) und Dönergestank ins Zimmer. Ich würde wieder dort buchen, allerdings auf ein anderes Zimmer bestehen
Nico
Stayed 3 nights in Apr 2025
4/10 Poor
Andra
8 Apr 2025
Disliked: Amenities
Zimmer waren nicht fertig, wurden mehrfach vertröstet.
Duschvorhang konnte nicht zugezogen werden
Steckdosen lose
Veraltete Einrichtung
Seife etc leer
So etwas habe ich in meinem Leben noch nie erlebt!! Als ich aufs Zimmer kam, war bereits jemand anderes auf dem Zimmer, der die gleichen Zigangsdaten wie ich bekommen hat, der jedoch erst am nächsten Morgen einchecken sollte. Da fühlt man sich ja richtig sicher. Daraufhin wurde er rausgeschmissen und ich solle das benutzte Zimmer nehmen. Ich habe gesagt, dass ich aus hygienischen Gründen das Zimmer nicht mehr betreten werde. Daraufhin wurde mir gesagt, dass kein weiteres Zimmer mehr frei ist. Dann bin ich ein wenig ausgerastet und habe doch ein anderes Zimmer bekommen. Die Bettdecken haben nach Kotze gestunken und es waren Lippenstift-Spuren drauf. Für sowas darf man kein Geld verlangen. Und ich brauche auch keinen Luxus. Aber für ein 3 Sterne Hotel kann man deutlich mehr verlangen.
Pascal
Stayed 1 night in Mar 2025
8/10 Good
Cristina
17 Mar 2025
Liked: Cleanliness
Haarkneuel in der Dusche war echt ekelig, wurde aber vom Reinigungspersonal glaub einfach vergessen, denn sonst war die Sauberkeit gut.