"Had a very comfortable stay. Beds really comfy. Staff really good especially Fiona she was very helpful. One little thing shower was too cold and also could do with recycling bins . It was lovely and clean . Have stayed before and would definitely stay again. Durham a lovely city. "
"It’s a lovely hotel and very convenient stop. The staff were super friendly and helpful.
We only had breakfast but it was delicious and plenty of it. The decor was lovely but needed a bit of tidying and the vase on the table needed a clean. I’m not keen on fake flowers which gather dust and the winter sun shows the glass vase needing a polish.
I’m being picky hoping I’m being helpful. It was a fab stay and I thoroughly recommend it and would stay again. "
"Amazing and quick service even when we had an issue with the heating it was sorted really quickly. Lovely and friendly staff thank you for a raally good stay"
"Really perfect for our trip to Durham. Within walking distance of the university. Very clean and comfortable. We got a warm welcome from all the staff, and the dining room was a good place to get work done--even had charging at the booth."
"We had a lovely one-night stay here - the owner and staff were super welcoming and helpful, and we enjoyed a great breakfast in the morning. We were in one of the attic rooms, which involved a bit of stooping on our part, but it was a lovely room all the same!"
"Set in lovely countryside views, owners & staff all veey friendly & helpful, fabulous choice of breakfasts, meals available during evening also with a varied menu including gluten free. No hesitation in recommending The Royal Oak for any length of stay, wish we could have stayed for longer!!!!"
"Thank you, Premiere Inn, our overnight stay was perfect and easily could stay longer, to accommodate our family of 4. It was clean, the staff were friendly, resourceful and accommodating. If you have lots of luggage, it is better to catch a cab from the rail station. Only £5-€12 because it's close but hilly.
The breakfast was delicious and good value. Durham is beautiful and charming with so much character."
"Absolutely first class, great welcome from staff and the food was excellent- well done Chef. Room was spotlessly clean, comfortable bed and plenty of space.
Great selection of beers and a food menu with plenty of choices."
"This was a very nice comfortable place. We had a little trouble finding it. Was easy to check in and out of. The only suggestion I would make was to put the exterior patio lights on a timer so that they turn off at night— if it’s hot and you have the window open then you have all the light from the patio. But it was very clean and comfortable."
