Search Family-Friendly Hotels in Durham

"Our room was spacious and the fabrics were lovely. TV didn't work initially but the response was immediate and the problem resolved. All staff we encountered were very polite. "

"I upgraded to larger room, it was clean, very comfortable, bathroom clean & functional. Unfortunately my 'upgrade' was a room right next to main corridor door on ground floor, to say it was noisy is an understatement. The biggest issue was not the hotels fault, as the people in the room above were so loud, it sounded like there was a party going on & constantly banging on their floor. The lovely receptionist did kindly go & ask them to stop when I complained at around 9.45pm, which they did, for 10mins then started again until after 11pm. Definitely not what I paid extra for. Not on my list of hotels/motels to ever use again"

"There was plenty of choice for breakfast and the quality was good. The staff were lovely also. My only minor niggle and it is minor weight only got two tea bags in the room. (I'm a big tea drinker) I'm sure that if I had asked more would have been provided. Plus usually in hotels you get a little biscuit on the tea tray which there wasn't. But a bonus tick in the bathroom was individual shampoo and conditioner and shower gel. More than happy with my stay thank you "

"Wonderful location, comfortable stay"

"Lovely staff, thank you gfo"

"Great hotel great location"

"Paid £50 to have my 2 small dogs stay with me for 1 night in a dog-friendly room. But then was told by reception staff that, because I booked through Expedia, I was not entitled to a water bowl or bed for them - which I would have been had I booked direct. Madness. Also not impressed with car parking - run by an ANPR company with hefty fines, even for hotel residents."

"Bit tired to be honest, grubby dust everywhere in the rooms and bathroom stains Breakfast average for the price, coffee awful, toast not toasted For the price really not worth it in my opinion, Rub Room restaurant was the highlight food was great decor was tired, staff at the restaurant were great"

"Staff very friendly and helpful. Slight mistake when checking in but this was resolved with no fuss. Hotel is excellently located and wonderful big rooms with plenty of character and no noise at all overnight."