Britannia Hotels hotels in Durham

"Best location for train station"

"Had a fantastic 3 night stay at lumley castle, the decor and character of the hotel were beautiful. All staff were pleasant and polite. Breakfast was lovely and made to order. We had a courtyard room which was lovely. Beds were comfy. "

"Beautiful hotel, would definitely recommend "

"Great location for the bars and restaurants along the Quayside."

"Excellent hotel. Well located. Great restaurant - dinner and breakfast. Stayed before. Friendly accommodating staff. Would stay again. Highly recommended."

"The room was not as expected based on the listing. The initial room we was given was suitable and cold. However Jon the manager was incredibly helpful. I must say he is a genuinely lovely guy and clearly cares about his guests and he helped find us a more suitable room with a bath so we could bath our child. For me Jon and the other staff we interacted with were the best thing about the stay and we’re all incredibly friendly. "

"Only a 10 min walk from the train station. Easy to find. Good sized rooms and clean. Bed a bit small, soft and sunk to the middle but fine for one night. Great breakfast."

"Lovely staff Room Was clean just a very old building Iron ironing board and kettle in the room Parking £10 in the gate carpark 26hrs "

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."