"Beautiful place to stay, comfortable, clean quiet and lovely gardens, castle itself is stunning visually, but seemed a little tired in places, corridors and entrances understand lots of footfall but perhaps a fresh scrub and some paint touch up. We had high tea and Prosecco and decided to stay overnight, as it was my birthday.still a very lovely place to stay."
"Every single member of staff we encouraged have been 10/10! When we first checked in there were issues with our shower and despite it being late at night they switched our rooms for us. The shower there was great, bed so comfy, spacious, plenty hangers and the fridge was very helpful. As much as I love staying at the sandman for SunnyCon we may need to consider other options due to the lack of air con as the warmth of the room caused me to be sickly at times, the fan helps a bit but I think air con would be a good investment for summer months."
"My single room was excellent value. I was fine walking up the final flight of stairs but thought that the lack of complete lift access should have been pointed out. With the windows open it was not too hot. I had a good view from the very top of the hotel towards Gateshead. There was not much noisy from the railway during the night. The bed was comfortable. In future I will be booking directly as the hotel no longer included swimming pool access in third party bookings."
"I was visting for work and it was really handy for North Tyneside Hospital. My only little complaint was there could have been more fresh fruit at breakfast but all in all a good stay"