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"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"Kaye was communicative and lovely. Her home is a calming respite for busy travelers. The outdoor space is spacious and beautiful, with friendly horses nearby. The bed was a bit soft for us, but the room was very clean. My Way Guesthouse is a very good value."

"Great pub with comfortable clean rooms. Friendly staff, and excellent food."

"Family room/July: Staff has issues with finding bookings made over Hotels.com. Took a while to check in. Worse is that ventilation is substandard, despite being 14 C degrees outside at night room is still 30+ C degrees at night, stagnant air. Breakfast was ok. Transport is about ten minutes from the rail station/bus terminal with line 21 or 14 (Go North East). All in all, would probably be ok during cold months at low price."

"A good option for a family visiting Durham University or, as we did, attending a graduation ceremony. Only a 20-minute drive from the centre of Durham, but cheaper than staying centrally in Durham. Friendly staff, good full English breakfast. We had a room that slept 4 people, which looked relatively recently renovated with ensuite shower and toilet. Shower was good."

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Great night for my brother and sis inlaw's birthdays."