โรงแรมใกล้ศูนย์ประชุม Dupage, เวสต์ชิคาโก

"This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping."

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Clean room new amenities, great owners fair price very clean"

"language barriers--we speak English only"

"It was very quiet. The aesthetics are very nice. Room was comfortable and clean. Cool in-room amenitiese such as a t.v. in the mirror which was cool to utilize while bathing. There is a good amount of parking available with easy access to the highway. Its 7 minutes from the Chicago Premium Outlets, 12 minutes from The Fox Valley Mall and nearby several eateries. The staff was welcoming and accomodating. The only thing I didn't like was the cafe food (past the bar and breakfast resturant). The...

"First the room was clean, and the staff is very helpful and friendly. Andrew was particularly welcoming and sincere. Some things I haven’t seen in other reviews: first, if you are in the back of the building, you will hear the train all day and night, second the building itself is older, and in need of repair in places: the A/C unit is very loud, and so is the mini fridge, and third the hotel is not in the best location. There’s a lot of construction, and while I felt safe, it’s really just a...

"upon arrival i was presented with disgruntle staff and a lobby full of unsatisfied customers. the system was down so they werent able to check anyone into any rooms, when assigned a room it was with a key card so you had to leave your room unlocked or wedged open due to limited staff with master key cards for the rooms. property was recently renovated so its clean."

"I had an unusual situation where I started choking in the restaurant and staff had full attention to me to make sure I was ok. Also gave extra water to go. As a whole a fantastic hotel, has everything you need. Great restaurant and room service. The room layout is really exceptional and comfortable. There is a desk with chair that can be used for remote office and eating. I don’t see this in most hotels. Also a chair to lounge in. All else in the room is all you need as well such as a...

"Great stay"

"The bathroom was dirty and had hair left behind."

"Ok...the Good, tha Bad, and the Ugly. It's apt... The Good - The staff is WONDERFUL. Everyone was truly kind, professional, and accommodating. The Bad - The walls are THIN. it's not great for light sleepers The Ugly - The room was DIRTY. Hairs from the previous people all over the bathroom. Grimy floors. DIRTY"

"Everything was as to be expected from Hyatt"

"The room is neat and comfy!! We had a perfect night rest from the tiring long day travel. The pool is little bit cold but can’t say anything about the cleanliness and helpful staff. The corridor smells so good, the room designs was family-friendly. Will definitely come back again..10/10"

"I've stayed here a few times on work trips to Naperville. Has generally been very good, but this last time was not. Hotel was just generally dirty - hallways, lobbies, etc. Room was fairly clean. Shower had a constant drip that if the shower door was left open, would splash onto the walls and the floor, leaving a puddle and soaking the wall. Toilet had trouble flushing. Front desk was helpful to help get us into another room just down the hall, but very awkward and unpleasant about it. New...

"The corner suites were pretty nice and spacious - courtyard w/ balconies was cute, entrances around the property were convenient and the staff was accommodating."

"We came in for a wedding and the hotel was close to everything for us"