4/10 แย่
John
21 ธ.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
DUNDEE INDIGO - 4 Rooms booked for Christmas works night out. The hotel room and initial check in were both excellent, the breakfast, at an additional cost for the 4 rooms booked wasn’t! Total lack of food at the buffet, supposed to be a stand by service, we were handed a menu on arrival at the restaurant to choose our freshly cooked to order breakfast but we never got approached by the 2 staff on service so had to wait along with the other guests for the odd half cooked offerings that eventually came out of the kitchen to the buffet. After speaking with a manager who had no answers to why this was happening agreed and offered a refund for the cost of breakfast. This booking was through Expedia so we were told that he would have to consult with Expedia to issue a refund and now 1 week down the line I am still waiting for an email from Indigo.
John
เข้าพัก 1 คืน, ธันวาคม 2025