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"Expected better from a 5 star hotel. It’s lovely but it is the bare minimum. Biggest perk is hotel pool so you can have a cold pool without paying for a beach club but I’ve stayed in better hotels in Dubai for less where they make a fuss of you and can’t do enough. Lift broke down one day, no assistance or notification to residents. Had to walk down and up 18 flights of stairs constantly. No offer of anything for the inconvenience or apology. Staff are very nice but can tell they want to do more...