"First the property is not designed to have any close place to go to ( pools / buffets etc) any place you will go you need to use a buggy and they are not quite ready or fast
Second the bathroom door opening is not well maintained the door was stuck and difficult to open
Third the bathroom shower in the room is not clean and has gross taels
Fourth we had a halfboard package when we went for the dinner they told us that water and drinks are not inclusive!!! How come even water ???
I will not...
"Another exceptional stay at JA Resort, and once again Palm Tree Court exceeded our expectations.
From the moment we arrived, the service was warm, attentive, and truly first class. We were very kindly offered an upgraded room at check-in, which was a lovely touch and very much appreciated.
A special mention must go to Fernando, the Recreation Manager, and Kasun, both of whom were outstanding throughout our stay. They went above and beyond to make us feel welcome and added a real personal touch...
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