Search Hotels in Downtown Lubbock, Lubbock

"Our room was not clean even after we waited 45 minutes for them to clean it. There were smells of sewage from coming from In the bathroom. The hot tub had a very foul smell when you turned it on and the water was very murky. We were told the pool could be used at our own risk whatever that meant. "

"Yes"

"Room was clean, staff was very helpful, loved the outdoor fireplace. Was disappointed that several menu items were no longer available, such as the Shiner Bock ice cream. "

"Good breakfast "

"All was decent except for being overly charged for having a pet. Won’t stay there again."

"We have stayed here multiple times and have always enjoyed it. The rooms are very nice and breakfast is good. "

"Not like the pictures. Definitely not worth the price. The carpet was sticky, the chair was full of cigarette burns, the room smelled like smoke. The lights did not have shades or covers on them, the pillows were stained and not in protectors, the mattress protector was stained with clean sheets on top. The sink had been painted, but had since cracked and flaked. The shower did not appear to be cleaned, there was the last people's soap wrapper in the shower curtain rings. The bathroom door looked like it had only ever been touched with black greasy hands. The door was almost totally off the hinges. You had to push the door into the hinge and then try to shut the door, which it wouldn't fully shut. We had driven for 24 hrs prior to arrival, so the staff was very nice in letting us check in early, but definitely told us that his head housekeeper would be upset. ....we felt we were given the 'per hour' room... When we checked in, there was a text that came through asking how our check in went and how staff could help us settle in further. All of these concerns were outlined then. We slept on our car blankets on top of the bed spreads because we were so exhausted, but when we spoke to the front desk about our concerns, he said he had no idea where that text came from and still charged us for one night. Dont let the pics fool you. Its not a nice place."

"The hotel stunk of weed and the room was awful! I didn’t even want to get in the shower. It was nasty. "

"The room was extremely cold. Maintenance was called & came out a couple of times. The attempts to fix were unsuccessful. My mom & dad are both elderly & they were extremely uncomfortable. We had family staying there in another room & they had the same problem."