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"It was manic busy, full of families, nowhere quiet to sit in the evening and tv"

"Little bit noisy with the road outside but good for the price"

"Disgusting hotel. Dirty, bathroom stained, bed ripped. Mattress was old and well used. Rates 4 star but not even close to 4 star"

"Curtains needed a clean, some dubious marks on them. Bathroom in room 1 is accessible but the shower pan isn't deep enough and floor was swimming. A few little bits of decor need looking at and the door to bathroom don't stay closed unless you lock it The fan in the room was very noisy and also wobbly"

"Super friendly staff absolutely brilliant so I have stayed longer"

"Have stayed at the Chase a number of times over the years and this is by far the worst stay, we booked 5 rooms for a 2 night stay , on the Saturday night there was some sort of party going on in the hotel till the early hours of the morning , there was no one at reception to help and the out of hours number wasn’t answered we came down for breakfast on the Monday morning only to be told Breakfast had finished at 09:00 ( we were told 10:00) and that the kitchen was now closed due to repairs to...

"Very creaky floorboards and no bottled water in the room which was available when I stayed here last year."

"Great location for the NEC room clean & tidy with everything that we needed and if you had forgotten some essentials the staff on reception could help. Want to mention Brandon very helpful and friendly nothing was too much trouble definitely went the extra mile to help."

"Lovely place and good food in a great setting. Managed to get Ubers easy for Alexander Stadium."

"Hotel was nice, just the rooms need updating."

"Small room, too busy, restaurant over crowded, dirty in the building main entrance, a lot cigar trashed. A lot of people smoking at the entrance of the building. The room was ok. Very convenient to flight early in the morning"

"It was nice"

"Very noisy in the front room!! Staff friendly. Breakfast good."