"Was blown away by the staff at Chatrium.
I arrived after a tough travel day by Kamon. She was wonderfully pleasant and kind. I was nicely given a room upgrade and staff brought bags to my room.
Throughout the next few nights, staff provided turndown service, room cleaning, help from concierge, etc. Following a nasty storm and loss of power, Ruiyin went above and beyond to compensate for the rough night as well as allowed for a late check-out after flight issues upon departure.
For the price point, I was amazed at the care by the staff. Room was great. Pool is great. Breakfast is fantastic. I will be back."