When I arrived to Dhaka, this hotel was shut down. I then had to spend days on the phone with Expedia trying to get my money back for a week-long stay. Not how you want to arrive to a city like Dhaka at night. What a nightmare.
They publish rates in usd and charge in taka with exchange rate according to them which is much lower much much lower it is a fraud .... why dont charge in usd when they display in usd ???
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มิถุนายน 2019
4/10 แย่
ผู้เข้าพักจริง
6 พ.ค. 2019
ชื่นชอบ: พนักงานและบริการ
Decent 2-star property. Comfortable bedding. Clean. Very helpful staff, especially at front desk. Located a bit out-of-the-way. Bring your own umbrella.
Location is good. The crews are not courteous.
Denied free serve of breakfast in all three days on plea that they have received voucher from Expedia where no breakfast facilities as free issue , whereas my voucher mentions that.
Everything was ok except that the hotel front desk missed my requests for transport arrangement from Airport to hotel. Instead of sending someone to airport she asked me to provide passport details which I've already
one of the unprofessional hotel stuff i ever faced during visiting Bangladesh. they need to learn how to talked to their guests also try to help when they need something. front desk receptionist was really rude to me and my cousin while i was there. room is too small and dirty. also bad smell. bathroom isn't the way it showed on pictures. just help yourself guys don't bother to go there.
The staff was exceptional. Room service was not great at delivering what I asked for. However, it was remedied. The bed could be a tad higher and less bumpy, but it was doable. Due to the staff alone (and easy location to get to other places) I would recommend staying here.
First trip I've ever taken to Bangladesh where the mosquitos did not eat me alive, and the food or water did not sicken me. I attribute this success to this hotel. Facilities were bug-free (only one or two mosquitos seen), and I got fresh tasty food from the hotel restaurant, both as room service and as eat in diner. The hotel bathroom had nice touches like a hot water heater, makeup mirror, and ledges for all my supplies. Fresh towels daily. Plenty of travel-adapter-like outlets. Many lights. Nice and usable wardrobe and desk, even a mini-fridge. Since it was a single room, I had to ask for a room safe, which I did get. Always had doormen and friendly knowledgable front desk.