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"We initially booked a two-night stay at Southern Sun Lusaka, but due to unforeseen circumstances, we needed to extend our visit to five nights. Although the hotel was fully booked, the management went out of their way to accommodate us and carefully made a plan so we could remain comfortably. Their flexibility and willingness to assist truly stood out. The staff in every department were exceptionally helpful, courteous, and professional throughout our stay. From reception to housekeeping to the restaurant team, everyone consistently provided warm and attentive service. I can only say positive things about our experience. We felt genuinely well looked after and would not hesitate to stay here again. Highly recommended."

"Quiet. Comfy bed, clean room. Great staff, but almost too attentive at times- lol will definitely stay again. A rooftop lounge would be nice. "

"the room is perfect, the staffs are friendly"

"downside was the swimming pool that was undergoing maintainamce "

"Excellent experience overall "

"The room was spotless. The staff were courteous and friendly. "

"Room were clean stuff was helpful "

"Good"

"staff are friendly"