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"There is absolutely NO airflow in the rooms. They are designed to keep you warm, not cool. The still air was about 77F and unfortunately I am one of those travelers who needs either cool OR moving air (ie a fan blowing) otherwise I get very nauseous at night. I ended up getting sick and am still paying the price 3 days later as my vocal cords have not yet healed (no I was not drunk, this is a thing for some people when the body can’t expel heat). It is a great place for you if you do not mind still air, because the rest of the experience was exactly what we paid for."

"Great location in walking distance of lots of shops, restaurants and attractions, nice rooms, the breakfast was very good, plenty of choice"

"Quaint hotel in Zermatt. No elevator"

"Epic views, friendly staff. All the different saunas were nice and the indoor pool was 90f which was wonderful. I had panorama view room on the 8th floor facing the mountain range, it was such a great view we didn't want to leave the room and got room service."

"Great price for our family trip."

"On our trip to Europe which included eight different countries, this was by far the BEST hotel we stayed in! While the parking was less than desirable, Daniel at the reception was kind and helpful in recommending public parking near the hotel for us. The room was amazing, the breakfast which was included, was the best we had in Europe and the location was very convenient to the old town and the train station. We would highly recommend this hotel to anyone traveling to Switzerland."

"Fantastic breakfast including meats, cheeses, variety of jellies, fruits, etc. great! Nicest staff. Great, large, and clean rooms. We loved it. "

"Location is fine , close to cafes and museums.Breakfast is straightforward, but room is crowded."

"Very good staff, very friendly, everything was clean."