Find the best Umguza Hotels

"The hotel was closing down. The staff was excellent! Made telephone calls for me and offered personal wifi. The hotel had no working wifi and the electric bill was paid only just before it started to get dark. I had no concerns, because the staff was EXCELLENT! The location is great for taking the train. The staff i cannot say enough about them. They made the stay acceptable. Without them i would certainly left."

"I had an outstanding experience at this hotel. The level of care and support provided by the staff was truly exceptional—they went above and beyond to ensure that our stay was perfect in every way. The amenities were excellent, with reliable 24/7 Wi-Fi, constant hot water, and a TV with a wide variety of shows. Everything was well-maintained and added to the overall comfort of our stay. Rooms are cleaned every day or whenever you need them cleaned. I would definitely stay here again and highly recommend this hotel to my relatives and anyone looking for a comfortable, welcoming place to stay."

"stayed here for 1 night, my room was clean and tidy . excellent staff "

"Better than the photos. Beautiful lawned area with great variety of trees. Room very clean with air con, comfortable beds and huge shower room. Everyone so helpful. Liz the manager is very friendly and her chef and team excellent. Water, milk and tea provided on arrival. Fridge in room. We ate there every night. Good home cooked meals. Enjoyed pre dinner drinks at the bar. Breakfast menu great and cooked to order. Good security. We would return if ever in Bulawayo again."

"The room was okay but handles in "

"Amazing place. Better in real life than the photos online. The rooms and overall setting was spectacular. The only thing I would suggest is to have more food options. "

"Pleasant surprise good value for money "

"Great staff, beautiful place "

"Lovely setting. Friendly staff. Excellent rhino tracking. The weather was cold and rainy and dining outside was not very pleasant."