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"An absolute gem! From the inviting design to the comfort of the room this property is a refreshing change from the big chain hotels. Surrounded by convenient amenities you have everything for a more than wonderful stay."

"The breakfast really was lacking--only various forms of sugar and white flour. However, the room was clean, comfortable. The bed was nice, and there were several places to sit. "

"We did not stay due to the condition of the rooms. Upon arrival the entry way and lobby was unswept with what looked like construction dust, in addition to some older dog poop outside. Then after we entered one of the rooms, one was dirty. Blood stains, large yellow pee stain and hair on the duvet. The A/C cover was accidentally knocked off (not broken) and it was obvious it had not been cleaned in a long while and has animal feces in it. In the second room had a light in the bathroom chirped...

"It was clean & quiet. Room could use room darkening shades though"

"Building is clean, housekeeping staff eey nice. Front desk, was raining while on the phone with manager as I checked in. Trainees should have direct support. The grounds around the parking lot and outdoor space scattered with garbage, butts and trash... "

"Hotel felt old and outdated. Didn’t feel welcoming. We had called before we made the reservation to ensure that they had an airport shuttle, and the gentleman told us the hours and said no problem. Upon arrival, the agent was very irritated that we hadn’t made arrangements ahead of time. Would not stay here again."

"Great staff and a great location"

"Had to switch rooms but no issues doing so. Air was building controlled so it wasnt turned on only heat. Staff was amazing. Amenities were basically unavailable during remodeling, which had no effect of stay."

"Friendly workers "

"Great value, clean place, comfortable beds, friendly staff, decent breakfast, good parking. No complaints!"

"Amazing experience"

"Room was clean and in good condition. Some furniture was a bit dated but serviceable. I have stayed there a few times & it is my go-to place in the Syracuse area. Sems a bit understaffed but I can deal with that."

"Property looks recently renovated "

"Hot tub was broken most of the trip. Was one of the only reasons property was picked"

"Disgusting. They have bugs. Requested a full refund i haven't received. Had to swich hotels. Was the worst ive ever been in."

"Good price for the stay"

"Enjoyed stay, breakfast was great. Staff was friendly and check in went well. Was not able to use pool, 2 people minimum for safety."

"No"

"I stayed in a renovated unit which I appreciated. Everything was clean and in its own place. My only issue was the roach that came out at night. The property is technically near some woods and they’re renovating the property so the roach could’ve came from a multitude of places. I only saw one so I killed it. And I was only in the hotel for less than 10 hours due to a really early flight in the morning. But front desk was super nice, I slept really well, and everything was clean as far as I...

"Convenient place to stay."