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"Very clean and nice. Food in the cafe for dinnertime was pretty mediocre for the high price. My toddlers were very rambunctious and I appreciate the staff’s patience!!"

"It was perefect!"

"Staff. Laundry facilities "

"Bed bugs"

"The Best Western is our go-to when we visit friends and family in Chico. It's clean, centrally located, and has an outdoor pool. The complimentary breakfast includes lots of options. My kids love the waffles."

"Front desk staff were very helpful. "

"Relly nice ice cream place across the street. A bit rundown, but ok. Good location, walking distance to the CSU campus. Breakfast had no hot dishes, other than waffles. "

"Clean room! Really nice staff! Easy check in and out! Super comfortable bed."

"Absolutely LOVE this hotel! The property is gorgeous, the location is super convenient & the staff is lovely. This is our 2nd stay & I don’t think we’ll ever stay anywhere else in Chico. It’s been perfect both times. "

"The breakfast was an amazing feast that was enjoyed by all!!!! Room and Staff was exceptional also!"

"Too much noise "

"Didn’t follow requests for lower floor/ well lit area and late check out. No ice bucket in the room. Floor was filthy, ceilings were gross, just unclean. Sketchy area too. Next time I’ll pay more for a nicer hotel nearby. "

"Great breakfast. Very fun decor throughout the hotel. Great value. "

"The hotel was very clean. It is in a great location right next to a Dutch Bros, a brewery and Best Buy. The pre-cooked breakfast was not as good as the other times I stayed there. The cinnamon rolls are still great. I would highly recommend this location."

"This is a beautiful hotel. The Grill has excellent food, although a little pricey. Great location to the college. "

"Ordered the big room with the jacuzzi tub and it was absolutely nasty. Had hair literally everywhere in it I had to scrub the jets myself, ran cleaner through the jets and drained it 3 times and still had hair coming out. Hair in the towels. Room was overall just dirty and nowhere worth the money. They were accommodating for the most part besides calling me 3 weeks later claiming that I took their green blanket. (Wouldn’t want to bring anything home from there with how dirty the room was)....

"The staff was great, the hotel was very clean, the area felt safe and our room was spacious and wonderful with the exception of the bathtub. Everything else appeared to be more recently updated, but the bathtub was old and had paint chipping and was not very inviting. That is my only complaint, otherwise we had a great stay and we loved the size of the room. "

"Swimming pool was dirty"