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"Front desk staff were very helpful. "

"Too much noise "

"Room cool"

"TV didn't really work"

"Great breakfast. Very fun decor throughout the hotel. Great value. "

"We always stay at this hotel when we visit our daughter it is clean, quiet, excellent breakfast, and friendly staff "

"The breakfast was an amazing feast that was enjoyed by all!!!! Room and Staff was exceptional also!"

"It was perefect!"

"Parking was great. Close to the venue. We did not participate in breakfast"

"The staff was great, the hotel was very clean, the area felt safe and our room was spacious and wonderful with the exception of the bathtub. Everything else appeared to be more recently updated, but the bathtub was old and had paint chipping and was not very inviting. That is my only complaint, otherwise we had a great stay and we loved the size of the room. "

"Such a cute makeover to this classic property. Very clean and comfy! Loved the vibe and the little microwave room, handy! Self checkin was easy. Two ideas/issues: there was no ice and I suggest screens on the windows. "

"Let’s see-the rooms are directly next to the freeway with no soundproofing. There were bugs crawling on the ground. There were unsavory characters looming in the parking lot. My room smelled of cigarettes. Advertised breakfast/ “continental service” was in practice, a pitcher of milk, slices of plain bread, and a waffle maker. No condiments, no syrup, no butter, no jam, nothing. We asked. Nothing. Even the front desk attendant seemed embarrassed. "

"Relly nice ice cream place across the street. A bit rundown, but ok. Good location, walking distance to the CSU campus. Breakfast had no hot dishes, other than waffles. "

"The room appeared to be clean however the bathroom needs to be updated. There is a fan in the bathroom that is extremely loud. The check in staff was very pleasant."

"The hotel was very clean. It is in a great location right next to a Dutch Bros, a brewery and Best Buy. The pre-cooked breakfast was not as good as the other times I stayed there. The cinnamon rolls are still great. I would highly recommend this location."

"Absolutely LOVE this hotel! The property is gorgeous, the location is super convenient & the staff is lovely. This is our 2nd stay & I don’t think we’ll ever stay anywhere else in Chico. It’s been perfect both times. "

"The Best Western is our go-to when we visit friends and family in Chico. It's clean, centrally located, and has an outdoor pool. The complimentary breakfast includes lots of options. My kids love the waffles."

"Had a good breakfast - had a waffle maker! Staff was friendly and helpful. Room was clean. Fan worked, window cracked. "