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"Hotel.com act like a scam. I didn't know that the Ty Nant hotel was only for students. After contacting Hotels.com several times, it was impossible to get the deposit back. Therefore, Hotels.com has miscommunication with Ty Nant hotel and I been lie about the refund. Keep up the good work Hotels.com Anyway, it doesn't matter what's my opinions. But definitely it will have a impact on people when they're read my review on Trustpilot. "

"Very clean, nicely presented. Everything we needed including washer for messy children. Lots of space, good that there is shower room upstairs and bathroom downstairs, as a family of five. Location was excellent for family celebration, also so convenient for supermarkets. Thank you. "