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"The staff were very attentive. I was celebrating my birthday while I was there. I ordered room service for breakfast and they even put a rose on my cart. Everyone at the Hard Rock Hotel was very enthusiastic about taking care of the guests."

"Nice place. Quiet town"

"Staff was very helpful and considerate. Room was clean, the bed comfortable, for the price, made the stay stress free and enjoyable. Very highly recommended."

"Nice and close to everything in Bristol."

"Inside lot of bugs and cockroaches and bad smell. Bad sheets are not clean. Worst break fast not provided much break fast only coffee and oats packets."

"Was ok for money spent lobby smelled like smoke buy room was comfortable"

"The hotel itself was nice and was clean front staff was super friendly but the bed was probably the most uncomfortable bed I’ve ever slept in!! To me this is the most important part of a hotel. I’m coming there to sleep not spend time hanging out in a room. The bed needs to be comfortable. Our bed was the absolute worst thing I’ve ever slept on. It was so bad I actually contemplated moving to the floor and sleeping on my yoga mat."

"great location , good breakfast , friendly staff"

"Everything was extremely clean and everyone was nice and very helpful. We will be coming back."

"Bed mattresses were soft, but didn’t cause sleeping issues."

"It is relatively in the Appalachian Mountain area with lots of local trails and outdoor dramas. Amenities are geared toward the area."

"Clean up to date and accessible. Charged for breakfast ah not so good."

"Staff was very helpful. Rooms were renovated and had a refrigerator but no microwave. Beds were very comfortable. Need diff type of showerhead for more water pressure. Value was reasonable."

"Clean room , more towels would have been nice but over all great stay"

"Red stain on the bedspread. A/C should have been replaced 10 years ago. Shower was stopped up. Shower curtain disgusting. TV remote didn't work. 2 occupants with only 1 bath towel."

"The property was amazing, settled right on a beautiful creek and the property owner was wonderful. "

"Quiet neighborhood, close to Hard Rock casino. "

"Owner was rude and downright disrespectful. Tried to double charge me and argued when I showed receipt. Will never stay here again."