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"Clean! Staff was sweet. Breakfast fast was good"

"Everything! One of the best hotels we have stayed in. Highly recommended "

"Staff was great. Good parking and many good choices of restaurants close. Slept like a rock!"

"Check in was quick and easy. The staff was nice and professional. The it was nice and quiet and the room was very clean "

"I stayed during extreme cold weather event. Water was off, but was quickly restored. Breakfast offered next morning was a hot breakfast. Room was clean, quiet, and everything worked. Will recommend to others!"

"The staff was amazing "

"I’ve stayed at many hotels, including the Martha Washington in nearby Abingdon. The rooms were bigger, cleaner and a better value at the Western. Growing up in the area, I never thought we would have such a great hotel in St. Paul. I am looking forward to my next stay."

"Everything was great! No complaints. Affordable, clean, simple. Yay!"

"Very clean room very comfortable and clean beds, but numerous Lady Bugs in the room!"

"The property was clean and the staff was courteous. "

"Staff was friendly and welcoming. Bed was comfortable. Fridge and microwave worked great! Very nice. I haven’t used the shower yet."

"The staff and room were great. There needs to be more lighting in the parking lot."

"Our favorite place to stay in Kingsport. Why pay more?"

"Everything went well. Room was nice and the employees were very nice. Thank you "

"Very good "

"Room was clean and spacious. "

"Amazing room"

"Friendly associate. Cared about my requests. Close to restaurants ie: Cracker Barrel, Cheddars (I liked that place overall), Bo Jangels, Red Lobster, I Hop, and others) Close to freeway. The only negative is the carpet is old and could use an update. And I'd prefer a walk-in shower with glass doors not a tub where I have to brace myself to get in and out of the shower. Other than that,I highly recommend."

"Initially went to the wrong Hilton (they said this happens every day), but once we got there, it was great. Honestly, having hot water/coffee freely available just calms me down from the drive. Everything in the room was super clean and comfortable. The breakfast was ample with healthy options and wonderful. We really enjoyed our stay!"

"It's was a very clean room and the employees are great!"