"The only reason one star was removed was because there should be better doors for the igloos and a locking option on the inside. The reason your guests find this important is because if we are inside changing and do not hear knocking, the cleaning staff will enter. This is not ok. The only issue is the window covering does not fully cover the window. I don’t think it’s appropriate for people to be able to see in my room while we are supposed to have privacy. Other than those things, this place is excellent.we have stay at this place five times I believe for a minimum of three nights each time. The staff is very personable. The restaurant is decent. The lunch/dinner menu tastes better than the breakfast menu. But both are still decent. They make excellent drinks at the restaurant.
My other minor complaint is that you need more pool towels for your guests. Waiting until 3pm for them to be cleaned isn’t ok. We were going to try to keep and reuse ours the next day so we wouldn’t have the issue… but the cleaning teams takes them. Not sure why as we were trying to reduce and reuse. Anyway, we would definitely go to this resort again. There are a few very easy improvements I have requested. :)"
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