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"Relaxing "

"Overall excellent experience, I have nothing but praise! "

"Close to the beach and away from noise"

"I would like to compliment Mr. Virak, who has made my stay at Novotel Sihanoukville extremely pleasant. Mr. Virak always anticipates my needs, puts himself in my shoes, and goes the extra mile to make sure I am comfortable. His service is beyond thoughtful and truly exceptional. On Day 1, when I needed a quiet spot for a meeting, he patiently followed me from the restaurant to the lounge and finally to the lobby—just to help me find the perfect quiet corner. He even brought me an extra table for my laptop, turned down the music, and checked in on me every hour to ensure everything was okay. On Day 2 during breakfast, he saw me with my laptop and, knowing I needed to work, offered me a seat in a closed area for some peace and quiet. He was so attentive to every detail—asking if he should turn on the lights to reduce glare from my screen, checking if I needed anything to eat or drink, and even closing the door for me when he noticed more people walking past. Later that evening at the beach bar, while I was working again, he noticed I hadn’t plugged in my charger. He quietly brought me an extension cord and asked if I needed to charge my laptop. That level of attention is rare. As a trainer, I’m honestly very impressed by Mr. Virak’s dedication and attentiveness—so much so that I will be using his service as an example in my future customer service classes. I hope this message can be passed along to him, e truly he made a lasting impression on me."

"Good comfort "

"This was a very nice stay, good food, good service, beautiful setting. "

"Very nice staff, booked this place very last minute! Booked 4 room like 5-10 mins before and showed up, they had the keys and room ready within 5mins! Very convenient and decent pricing. We went to Angkor bar on the beach, best food we had so far! "

"This was a perfect island get away. The staff was exceptional. The owners were involved. More like a family affair with a wonderful community feel. Over the Holidays they organized games in the restaurant to include everyone (I was solo and never felt left out). I even had a medical issue and the owner and a local pulled me aside and gave me some excellent and very timely information that saved me from some real problems. I extended my stay even longer, which was lucky as they were booked out all the other days."

"This place was out of the world. The staff was amazing. The check-in process was smooth and efficient and easy. They anticipated your every need. The food was great absolute perfect, and to a tour of Cambodia."