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"Amazing hotel. Staff was so kind. The masseuse on call were the nicest people. "

"Excellent service and beautiful hotel!"

"we enjoyed our time and look forward to returning. Our one Chris would be that there’s no outlet for the coffee container in the heat water for coffee. I would think and I searched all around the TV area and the countertop but there’s no plug-in outlet, which we thought was unusual, but we enjoyed our time."

"Great room and amenities "

"We arrived before lunch and too early for check in time so we come back the right check in time They said but still the room is not available while other foreigners arrived they accommodate them right away and give them their room. Unfair they prioritize the foreigner tourist ( lf i said l Am not filipino citizen anymore would they give me my room on time) then l follow up many times until they give us a room. They give us a room last room besides the cleaning and storage room. We just didn’t complain anymore so we walk in the stairs everyday seeing the cart of cleaners and some stock of extra beds. Every day coming in and out of our room employees coming through with the cleaning carts. I was very disappointed for the experience staying in this hotel and the fact l paid same amount of other guests l will never ever come back in any hennan hotel all over the Philippines, lesson Learned stay away in this hotel every time I visit Philippines. To the front desks staff be fair to locals and balikbayan like us, dont focus on foreign guests only Were also paying for the hotel accommodation."

"Thank you Savoy for the best accommodations. we stay here a few days before going back to states every time we went home in manila. And staying for few days we completely relaxed and recharge before taking another longer flight. The staff is very friendly, helpful, accommodating. The hotel is very clean the sauna and pool. Restaurant service good even the food. Location is very nice a lot of restaurants and shopping malls, casino, nearby, airport terminal is just around the corner. Everything is accessible. Overall l highly recommended and We will always stay here every time we go back in Manila. "

"Bed and sheets are not clean smells bad about food it’s not fresh it’s not tasty. All waiters are the best very good to accommodate to people "

"Breakfast was very good and I’d definitely recommend your staff are very friendly and helpful. "

"Always an amazing stay at the Pen. Best staff, best hotel. "