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"Was nice"

"Very clean room, beds were hard but overall hotel was great."

"Great!"

"The check in was a nightmare, staff did not seem to know that I booked 2 rooms and the computer check in did not help. wanted to do laundry that's why I booked this hotel, but there were only 2 washer/dryer machines in the hotel and there were long ques for them so we had to wake up at 5am to do laundry. "

"Great hotel and staff. Location was fine. Only reason for the low review is the instructions/policies stated for the guest bath include provisions for small tattoos so long as they are covered by the property-provided cover-up sticker. When we arrived, the policy was 'guests with tattoo's are not permitted'. Not too big of an issue, but my wife, with two small tattoos was excited to try the bath as it was her first time in Japan and was unable to enter. Please ensure posted policies like this are consistent for future guests."

"Rooms are good, beds are fine but pillows fell short. Only hard ones. Everything was clean. Unfortunately, I lost the breakfast window. Surprised that lobby doesn't have a lounge nor sofas to receive guests or visitors. "

"Friendly staff. Clean rooms. Close to amenities. "

"Thank you "

"Great breakfast, relaxing onsen, clean room, and courteous staff! "