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"From arrival at Nongsapura Ferry terminal , till you return, everything is seamless. Staff are super helpful and approachable. It was easy to book massage and lunch/dinner reservations. Booking the bugee, ordering in room dining all seamless through Whatsapp. We encountered an issue on our 2nd day where we couldn’t enter room ( card/ lock issue). Thank you to the team it was resolved in 20mins. Only feedback would be to improve/ maintain room etc better. As some of the furniture looks a little worn out, but very basic stuff. Excellent stay. There isn’t anything much/ restaurants etc outside near the resort. So if you stay here, it’s super relaxing cause there’s no need to travel out. "

"Room clean, staff friendly"

"Everything was great, from location to customer service and location "

"The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot tub was filthy and unusable, the large swimming pool had exposed wires in it and the smaller one had chairs floating in it and was full of sand and debris.The resort in general was dirty, tired and had rubbish everywhere. Room service food was constantly over an hour late and stone cold when arrived. We ended up leaving a day early and would have left the day after arrival if I could have booked our next hotel earlier!!! "

"We booked another 2 bedroom family suite together, and while amenities were nice, our stay was dampened by lack of hot water in the shower despite letting the water run for 1 minute."

"Very modern, well kept spacious property with very friendly and hospitable staff, who go out of the day to cater to personal needs. "

"Staffs are friendly, area surrounding the hotel is quite peaceful"

"Staff was friendly, the amenities ig good, room so clean the facilities are good "

"Breakfast is good. Clean. More friendly staff would be better. At least a smile from the reception would be nice w"