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"I felt compelled to write this because our stay at this hotel was genuinely the best we’ve ever experienced. The hospitality was exceptional—every staff member, from security to the reception and restaurant teams, greeted us with a smile and went out of their way to make us feel completely at home. Our 4-night stay was wonderful, and the hotel’s peaceful location in a quieter part of Ooty made it perfect for a relaxing getaway. There are so many people to thank, but I’d like to mention a few...

" Yes very good "

"Great stay"

"Amazing property. Feels like you are in heaven. Amazing service. "

"Location is perfect! Amazing view and atmosphere. Very close to all destinations in Ooty Food in the restaurant was good. Service was good. Room should be little more clean"

"On the day of visit, the hotel staff told that there was no such booking confirmed from there end and there is no such agreement between this online site Hotels.com. At that time, even no support staff available at your end. Very very disappointed experience. "

"Booked four rooms and was provided only with 3 rooms only even after I called a prior for confirmation. Only after reaching the location after travelling for more than 12 hours the staff informed that "

"Gateway is an older Taj property that reeks of old world charm. The cottages and gardens are expertly laid out and the service is attentive. My room was well appointed but old. Overall an excellent option in the Coonoor area."

"We enjoyed our stay, hospitality,food, child care and activities was awesome. Especially mr.manikandan and teams food service and activities conducted by mr.gopal was excellent. We would like to visit again."

"No food at hotel. No such a service. Just ok to stay for a night. Commercially reasonable"

"The location is really out of the world, I have been to booty many times in the past, but this was the first time I been here and totally new side of ooty. Its right for people who like silence, peace and enjoy the chill weather. the roomsare spacious and very comfy with clean bathrooms.usually hotel roomsare compact and cramped,but this hotel rooms are very spacious. I will def come again."

"Worth the money, very nice heritage property, well maintained "

"stay was very good, staff are very kind and helping, hotel has a restaurant which provides excellent food, breakfast is free. Tour operator is in the hotel provides taxis and we had very nice 2 days tour of Ooty "

"A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met."

"Wonderful resort and worth paying money. Very homely service "

"Location is damn good with the environment around with a greenery tea plantations, but the hotel & the rooms were in pathetic condition. The room which we stayed doesn't had basic curtains for the windows, also the rooms are not clean & hygiene for which they charge very high price. "

"Good room, good service "

"Pleasant stay and feel comfortable........ ...................................................................................................."

"Incredible"