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"Services in general was excellence, customer service and engagement were great, was value and respected, food, room and Gym fatanstic , will recommend Grandvenice to others."

"This property would not allow me to check-in. The person at the desk that they didn't have my reservation and that they hadn't received my payment. I paid for 2 rooms that I could not use. Please assist me with getting a refund of my money please. Yolanda Brassfield Michael "

"Excellent service and the staffs of the hotel are very friendly"

"Very accommodating and I was assured when I needed anything "

"Es hat mir gar nichts gefallen. Das Zimmer ist abgewohnt und gammelig. Das Badezimmer dreckig. Es richt grauenhaft nach einem undefinierbaren Mittel. Die Aircondition ist unbrauchbar."

"On arrival the desk clerk was unable to find my booking and the manager was called. This proved to be an unhelpful experience even though the booking was found he stated that he couldn’t find confirmation of the payment, despite me showing him the confirmation emails from Hotel.com. He appeared completely uninterested leaving me to phone the UK landline available to me so they could resolve the matter. He then disappeared to his office leaving me to follow and enquire of the outcome after which...

"This hotel exists but the profile on expedia is fake,please take care and don't book this hotel via expedia or online..they make reservations only in person."