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"Not a 5 star property old staff good though"

"I would recommend the Hotel Grand Mercure in Mysore, the rooms were clean and tidy, checking in was very simple , the food was very good and all the staff were very helpful"

"Property itself is immaculately maintained and historical. A must stay for anyone visiting Mysore. Though the facilities were maintained with modern amenities, it took you back to the late 1800s where service and luxury were in tune. Sparklingly clean, great staff and food was delicious and best in Mysore. I will go again and again. Enjoy🙏"

"Staff not considerate during renovations. Very bad."

"Na"

"Considering the fact that there is no other eating facility around the area, the food in the restaurant was quite bad."

"This is a wonderful place to unwind and enjoy nature. The rooms are magnificent, with a balcony overlooking the grounds and lake. The large bed was very comfortable and the staff efficient and friendly. The chef is amazing! Try the Goan fish curry. "

"The property is very good..staff is exceptional...so no issues there The big issue for us was our room was a family room next to railway tracks, so essentially no sleep for 2 days as the trains honk right near our window all night ..they need soundproofing..."

"DO NOT STAY HERE! Very unhappy with the people working rhere. Had a very bad experience "

"Good food and friendly and helpful staff, "

"We checked in the room. Staff were not helped our take our luggages to our room. The bath room was very bad with water leakage from ceiling, water accumulating on the bath room floor. I complaint for this then they change to another room. Another room entrance without light again complaint then theu chsnge tje bulb. Bath room pipes having only hot water then complaint the staff came and repaired after only cold water was available. The total stay was horrible. The room was with old furniture's. "

"Room beds were too small and spring."

"It's the era of EVs so it's mandate that we maintain dedicated ev charging station and not let ICE cars park in EV zones we ended up spending 2 hours running around the parking area to get the ICE cars removed and 2 out of 3 charging stations were not functioning!! What kind of maintenance is this?? When asked staff responds that not many EVs visit our property...please consider having separate parking just for EVs since you have acres of land in the property also have more security staff to...