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"A word of warning to others looking to book this hotel. My family and I booked the Old Town location for 3 nights, specifically because of plans we had in that neighborhood and its proximity to the Red/Purple lines for other plans on the far Northside and Evanston. We had opted not to rent a car because of this. On the MORNING of check-in (as we were boarding our flight to Chicago) I got an email that they could no longer honor our reservation, and they had rebooked us at the Fulton Market...

"Disappointment regarding our recent stay at Timber Ridge Lodge. We chose your resort because it is advertised as a family-friendly place where families can relax and enjoy their time together. Unfortunately, the condition of our accommodations was far from what we expected. The room was noticeably dirty, but the most concerning issue was finding a huge bug in our bed. Finding a bug where we were supposed to sleep was extremely disturbing and immediately made us question the cleanliness and...

"Wonderful hostess, very nice suites, 24/7 coffee, tea, hot chocolate and cookies, and bonus breakfast. Will definitely stay again."