Find the best Kitasaku Hotels

"This hotel was a great little find. Very affordable and comfortable. A business hotel so they had laundry service in Japanese public bath on site. Matsumoto is a cute little town and very walkable from the hotel. Also, the hotel is literally two blocks from Matsumoto castle, a great location."

"The hotel has this Christmas vibe and the whole compound is totally perfect ! Very good romantic getaway with nearby restaurants! Definitely come back again! "

"Clean and good access. Much recommendable. "

"Staff were all lovely, and very willing to help. They understood English very well and we're able to communicate to a good standard. The hotel is a brief walk from the Karuizawa train station, so it is in a desirable location for weary travellers. The room and bedding are comfortable, and an average size. The only negative I have is the use of keys for your room door. An upgrade to key cards would be something to consider for the future, and may also stop the need for handing in your key each time you exit the building (which I'm guessing is because of the key cutting service close by?)"

"The staff were outstanding. They were very attentive and focused on the guests, anticipating what wse needed."

"They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. "

"The hotel was clean and the staff were very friendly. "

"Surprisingly great value for the price. Great family friendly facility."

"Excellent hotel service and scenic frozen lake view, big living room for cooked food and great spa experience"