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"While the initial room photos were a bit misleading—showing a Studio Premier with a kitchenette for a Deluxe King booking—and the listed laundry room was unavailable, Citadines handled the situation with true hospitality. To make up for the discrepancy, they kindly upgraded me to a Studio Premier and provided complimentary laundry service. Their quick resolution really made my stay comfortable. However, at 1am on my last night was disrupted by a malfunctioning electrical panel that caused the...

"We were happy with the service and the condition of the apartment. Our last day before leaving the apartment we invited families and friends for lunch because the living room is small, so we managed having some of us sitting on the carpet on the floor and we all happy. There is a nice mall next door so it's convenience. The place is clean and very good. The lobby people who work there were very helpful. We will definitely rent at the Transpark Cibubur again in the future. "

"All is well, self check in and out."