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"Clean "

"Todo excelente, gracias "

"Friendly staff. Enjoyed eating dinner in the Kyoto restaurant."

"buen desayuno "

"Everything was good, except that we had no water and electricity for a few hours. "

"Great Staff. Great food. Amazing place"

"Amenities are veey durty...no maintennace poor quality of food "

"Good option for families "

"Buen lugar "

"Habitación Limpia, la aplicación no indicó que la estadía no era en la propiedad principal sino en una a una cuadra, por lo que si uno desea usar las amenidades y el restaurante debe caminar una cuadra para llegar a ellas. No hay realmente una ventaja como huésped de expedía como lo ofrecen al momento de reservar a diferencia de otros hoteles. Tuve un problema en el check in pero me contactaron a mitad de mi estadía y lo resolvieron muy bien."

"Great location. Restaurant is convenient, delicious and has a great atmosphere. "

"Agua de duchas muy fría, piscina sin calefacción, jacuzzi fuera de servicio."

"My 4th time styling here and always a pleasure "

"The staff was amazing, the food was fresh, the views were epic… a lil rough at the beginning since the instructions weren’t so clear on how to get into the property but aside from that, amazing experience. Will be back again. "

"The breakfast was absolutely amazing, the hotel was incredible "

"Excellent service, beautiful rooms, easy parking. "

"Phone did not work in the room"

"Breakfast at the restaurant was very good and faired priced "

"We had the most amazing stay at this property! The hotel was insanely beautiful and very well kept. The staff went above and beyond to make sure we were taken care of, and accommodated every request we had. Truly have never been so impressed by a hotel. 1000% recommend staying here if you are traveling to Lake Atitlan/San Marcos. They can even help arrange private transfers for you to eliminate stress. I will definitely be back in the future, not one bad thing to say about this hotel!!! Huge...

"Loved all the different restaurants onsite"