Hotel San Carlos

Property class: 3.5

Choose dates to view prices

Located close to Avenida La Reforma and Embassy of Mexico in Guatemala, Hotel San Carlos provides a terrace, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, Restaurante San Carlos, offers breakfast, lunch and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿3,705
฿4,520 total
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Bedroom

A bedroom with a bed, a nightstand, a chair, a ceiling fan, a window with curtains, and a flat-screen TV.

Standard Room, 1 Bedroom

9.0 out of 10
Wonderful
(16 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a chair, and a large window with a view of greenery.

Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

A hotel room with a bed, bedside lamps, a desk, a chair, a television, and a ceiling fan.

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

A living room with a sofa, a patterned armchair, a coffee table, and a ceiling fan.

Deluxe Apartment, 1 King Bed with Sofa bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 2 Bedrooms

A hotel room with two beds, wooden flooring, and wall-mounted lamps.

Exclusive Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

A hotel room with a bed, a desk, a chair, and a wardrobe.

Comfort Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Located in Zona 10, a neighbourhood in Guatemala City, Hotel San Carlos is in a shopping district and near the airport. Oakland Mall and Paseo Cayala are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit La Aurora Zoo and Mundo Petapa. Avenida La Reforma and Embassy of Mexico in Guatemala are two other places to visit that come recommended. Visit our Guatemala City travel guide
Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    14 min walk - 1.2 km
  • An elephant standing in a rocky enclosure with a water feature and painted rock walls.
    La Aurora Zoo
    19 min walk - 1.7 km
  • Avenida La Reforma
    1 min walk - 0.0 km
  • Embassy of Mexico in Guatemala
    2 min walk - 0.2 km
  • Plaza Fontabella Shopping Center
    8 min walk - 0.7 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    16 min drive

Restaurants

  • Club Italiano
    4 min walk
  • Restaurante El Adobe
    4 min walk
  • Celeste Imperio
    7 min walk
  • La Palace
    6 min walk
  • Patsy Reforma
    2 min drive

About this property

Hotel San Carlos

  • Hotel near Avenida La Reforma
  • Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel San Carlos provides a terrace, a garden and dry cleaning/laundry services. The on-site international cuisine restaurant, Restaurante San Carlos, offers breakfast, lunch and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
    • Coffee/tea in reception, tour/ticket information and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Hotel San Carlos have thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and desk chairs.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, electric kettles and ceiling fans

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Frequently asked questions

Does Hotel San Carlos have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel San Carlos?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos on 6 Nov 2026 start from ฿3,705, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel San Carlos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel San Carlos?

Self-parking is free at this property.

What time is check-in at Hotel San Carlos?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos?

Checkout is at noon.

Does Hotel San Carlos provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 15 per room applies.

Where is Hotel San Carlos located?

Located in Zona 10, this hotel is steps away from Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Carlos Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 365 out of 536 reviews
Rating 8 - Good. 109 out of 536 reviews
Rating 6 - Okay. 33 out of 536 reviews
Rating 4 - Poor. 17 out of 536 reviews
Rating 2 - Terrible. 12 out of 536 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and peaceful hotel, the staff is great. The food was amazing, we had breakfast and we loved it
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel decor is so beautiful, we loved all the gorgeous furniture and the breakfast were delicious. The staff was very friendly and helpful.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, pretty, and the staff were attentive, friendly,and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect, the property, the restaurant and the staff was very helpful in every possible way.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Hotel San Carlos many times over the last 15 years and will continue to do so. It is convenient, pristine, with great service. They offer excellent service to and from the airport, provided arrangements are made in advance. The rooms vary in size but all are comfortable. The restaurant offers (usually) a buffet breakfast; when it doesn't, one can order from the menu.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very nice and clean close to restaurants and quiet.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service, clean rooms,very kind staff members and delicious food
Stayed 15 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, pleasant staff, good value!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
San Carlos is a nice, clean, quiet hotel. Security is good. Facilites are clean. Staff is helpful. If you are looking for privacy and quietness. This is your hotel if you like to stay in a place where it feels like a big house But it is very dated. It is not Barcelo o Wyndham. The gym is not really a gym. Need an upgrade. I feel the advertising for the hotel was not accurate. Food is ok. Not memorable. The bar is lacking in selection and variety. Location is great, close to everything but be prepared for Guatemalan traffic which is not a joke. All that say, due to the privacy, quietness and location I would stay again but the gym needs to be better.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very safe and a great location. Close to the airport and a good steak house nearby
Nice big room
Beautiful garden
Front room beside reception
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice! The room was especially clean, and the pool.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Big rooms, clean, nice and helpful staff. Felt very luxurious for a place by the airport!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet cozy and very private, love the security and how well you are protected there, recommend this to anyone whose looking for someone private elegant and super clean.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and friendly helpful front desk staff. Great location and safe area.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, courteous staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besutiful hotel! We didnt get the room we had reserved originally to fit a family of 5 due to maintenance issues so they gave us 2 rooms, but they were perfectly located right in front of each other. The entire hotel and rooms were very clean. It could use some fresh paint but other than that it met our needs and more. The staff was incredibly sweet and helpful. They answered all our questions even before we arrived. We felt very safe especially with the security gate and security man located at the entrance. It was located close to a great steak house called Estancia that everyone recommended. It was just 5 min walking distance from the hotel. We had breakfast the next day and the service was great and food was hot and delicious ! We were very happy with our stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice comfortable rooms. Amenities
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
I loved it! Great place and location! 👍 Looking forward to coming back again.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay. Very romantic and great for couples.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. They made sure we had what we needed and went above and beyond to help us secure transportation. The facility was clean. The apartment we stayed in was spacious but needed a few updates. The pool was too cold to enjoy. Overall I would recommend this hotel because the staff made it everything.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Absolutely. Very friendly staff. The room was cleaned avery day.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean place.convinient location.live it try to stay here.everytime .
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Wonderful staff
Stayed 1 night in Nov 2025