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"Friendly and helpful staff Property well maintained but needs more lighting at night Great location of room Great variety of food and drinks but need more restaurants Meal plan not fully all inclusive (ex: room service fees, 1 choice for lunch and 2 choices for dinner on a la carte menus) Buffet needs improvement Limited TV channels Minimal night entertainment Not able to US dollars on property"

"Amazing pool specially for kids and the food was really good. There is nothing negative about the hotel at all. It’s our second time staying at the hotel and we will be back again soon :)"

"Very good hotel. Attentive staff excellent food options nice pool everything was excellent "

"Very friendly staff"

"Staff were very helpful and caring."

"Beautiful property, great food, friendly staff! Everything was perfect! I would definitely stay here again. "

"The views are amazing but the property is under construction so expect alot of noise. The staff was helpful for the most part but checkin is a nightmare and wasn’t greeted with the most welcoming vibe at the guest counter."

"We only stayed one night but very pleased with this resort."

"We had a fantastic stay during the Easter break. The place is a paradise!! Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again! "

"Fantastic Resort, we really enjoyed our trip. Beautiful beach, gorgeous views and very friendly staff. "

"A great family resort (the best on the coral coast) and one of the few in Fiji that genuinely caters for toddlers right through to teenagers. Big points for the free nanny service during breakfast, and for not counting teens as adults until 17 - unlike most resorts who make the switch at 12. Would I come here if I didn’t have kids? No. But if you’re looking for somewhere to stay on the coral coast with kids - this is the place."

"Breakfast continental was very poor, cereals, bit of fruit, bread & pastries. No cold meats, cheese, nuts etc. I ordered the eggs Benedict & it was if they had used 1/2 muffin & cut it again, some very frizzled bacon, eggs were cold, presentation very poor. "

"Very convenient. Nice room. Great staff. No negatives."

"Cannot fault our stay at the Sofitel Resort and Spa. From the moment we checked in until we checked out it was faultless. The staff would go above and beyond with a smile on their face. The room, food options, hospitality and activities were fantastic. Will definitely be staying again in the future."

"This was our second visit and we love everyting about castaway. The staff are what make this place special, from the Team at the kids club to the chef that cooked my daughters fish for lunch after a fishing trip. We will be back!"

"Works as a transit hotel. Super close to airport entry."

"Our fourth trip there so that tell's you how much we love it. The staff, primarily the local grown staff, are incredibly kind and engaging. The food is at the same level with a "Thank You Cake" on our last night, a Breakfast Chef who made special gluten free pancakes for my Daughter N Law, and the Head Chef delivering a Crab Macaroni & Cheese to "test" for their Summer menu. All facilities are immaculate. It truly lives up to the Resort name as we don't see a need to go elsewhere even when...

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