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"We stayed at The Imperial for a week and overall had a very good stay, with a few caveats. We originally booked a cosy room, but it was very small, stuffy, had no AC, and the sea-view balcony could not be opened due to renovation safety restrictions. For one night it might have been manageable, but not for a week. Reception handled it very well: within about 10 min they moved us to a much larger room. It had no balcony or sea view, but the windows opened, so we considered it an upgrade. WiFi...

"No toilet paper in the room, checking receptionist was most un helpful, very below average hotel"

"Reception, activities desk and Charlie (archery) were the highlights. The falconry was also brilliant. Food highly mediocre and service in their restaurants - namely the Brasserie and the Oak Room - was quite bad. I wouldn’t have paid the service charge but they brought the bill out and had me sign before we got our food. Order wasn’t correct, took a while to correct, they gave us the wrong bill (someone else’s), etc. There was no service. No one check on us, made sure our order was correct and...

"Fantastic hotel made even better by the excellent staff."

"Wonderful Family Stay We had an absolutely wonderful stay at this amazing property! The house was exceptionally clean, beautifully maintained, and equipped with all the essential amenities and high-quality equipment we could have asked for. We had a fantastic time with the family enjoying the pool, squash, table tennis, and the outdoor spaces. There was something for everyone, and the property provided the perfect setting to relax, have fun, and spend quality time together. Overall, a...

"Lovely property and really helpful staff. We will definitely return!"

"Lovely hotel and spa"

"Incredible hotel, couldn’t recommend more. The only fault I could find was the WiFi. It was a very weak connection that fell in and out of connection every single day, normally wouldn’t be a big issue but obviously you don’t have any data in that location either. Other than that, spectacular!!"

"Breakfast was excellent- in peak summer get down there early! Room was clean. Staff were helpful. Good value for money. Car park nearby. Near to local places. Recommend the boat trips."

"Everywhere needs a good clean. Dust and cobwebs everywhere you look. Rooms old fashioned and outdated. Definitely no outdoor lovely pool or terrace. Bar not opened at all during our 3 night stay. Breakfast greasy and hardened under hot plates. I took one look at the pool and scum across the top of the jacuzzi and that was enough to put me off."

"Great location and room"

"Refreshing stay staff from welcome to restaurant to cleaning brillant."

"Large clean room with sofa bed and a double bed. Small fridge and hairdryer. Large bathroom with shower, sink and toilet. Shower floods bathroom everytime due to not having a door/screen to floor meaning you have to use 3 towels on floor to stop this, bad design in my opinion. Breakfast was your normal buffet restaurant, nit a lot of gluten free options avaliable, asked for some gluten free bread and was handed one small slice. Hotel close to beach, and town so great location. Not enough parking...

"Comfortable room . Staff welcoming. Lady singer in evening very good. Great buffet breakfast."

"Room was clean bed comfy with nice white bedding. Nice white towels in bathroom. Staff friendly. Parking dealt with by staff. Breakfast was ok."

"The staff were very helpful and accommodating with anything we requested."

"Good position for town and beach."