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"Really lovely hotel and location, staff helpful, would be nice to have access to a gym or pool. Was told by a local that the hotel doesn’t allow locals to use the bar / restaurant which seems a shame"

"Our stay at Hampton by Hilton Torquay lived up to the brand’s reputation for consistency and in several areas, exceeded expectations. Parking was straightforward, with ample options both on-street and in a nearby multi-storey just a short walk away (under 200 yards), which made arrival and daily outings very easy. The hotel foyer was clean, well-maintained, and thoughtfully laid out, with useful local information readily available. Our room was on the smaller side compared to typical U.S. standards, though that’s fairly typical across Europe. It was, however, well equipped, including a small fridge for drinks, and stocked with plenty of towels and toiletries. One thing to note: the mattress is very firm. Those who prefer a harder bed will likely appreciate it, but it wasn’t quite to our liking and resulted in some back discomfort during our stay. A more significant downside was the inability to open the bedroom window. This meant relying entirely on the air conditioning, which worked perfectly well but we would have preferred the option of fresh air. Breakfast was included in our rate and was a real positive. There was a good selection each morning, with both hot items and a solid continental offering, all fresh and well presented. The location is excellent within easy walking distance of shops, restaurants, local bus routes, and around 15 minutes on foot to two nearby rail stations. We stayed for six nights and would happily return."

"Premium room very noisy outside. Backed onto loading bay or something. Lift out of order and no food after 8.45. But breakfast fine and staff helpful."

"Lovely hotel set on South Sands beach. Room nice - we had one looking out over road and car park - seaview ones more expensive. Walls are thin and you hear the plumbing system in morning when others are using their bathrooms. Breakfast is a delight, overlooking the sea and choice is excellent. You can take the boat from the beach to Salcombe town fir under a fiver. We did it one-way and walked back. Lovely coastal walk just over a mile so not too far. Road access to the hotel is quite challenging as they are very narrow and steep."

"Staff were very pleasant and helpful. Breakfast was good. Room was clean . However was very tired and need of a freshen up. Could not turn shower off so had to be moved rooms. Second room lock was a bit fishy and needed lots of pulling/pushing to secure locking "

"We had a lovely stay at the Imperial. Although on arrival we thought the exterior looked tired and was worried about what the interior would be like. Nevertheless we needed not to be concerned as it is in a very good condition internally. Our room was a nice size and probably one of the most comfortable beds I have ever had at a hotel. The breakfast was of a good standard. One tiny complaint is they I had to.pay for the car park. Overall it’s a lovely hotel, nice staff and a very pleasant stay in Torquay. "

"Good location and nice hotel."

"The hotel itself was lovely however for someone with chest problems the heating being on constantly didn’t help with the breathing and the beds were really uncomfortable "

"First of all the positives. Lovely reception staff. Rooms were lovely and clean. Location perfect for our needs. Negatives, once you leave the reception and ground floor it is a very dated building. Our room was small but clean, issue glass screen in bathroom which you can’t move due to sink being in way so you cant get to the taps without climbing in the bath. I was woken around 2am by a really noisy butch of guests, not the hotels fault but could probably do with some sound proofing as the only reason I woke up was because it was so loud I thought they were in our room. Breakfast, lovely girls but didn’t ask us about allergies, showed us to table didn’t advise about cereals or juices. Asked if we wanted tea or coffee and took our breakfast order. How would I like my eggs? Pouched please! Received fried. No I didn’t complain as the lady sat next to us asked for boiled eggs and was told they don’t usually do them so would need to wait 10 minutes, when they arrived they were over cooked. The lady had also been woken by the other guests around 2am. Also restaurant was empty yet the lady and us were put right in a walk way where there seemed to be a lot of human traffic passing us. We did say something to reception on leaving and was offered to speak to a manger but I didn’t feel the need as the receptionist was lovely. Would we stay again, probably not."