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"Great resort, great amenities and excursions. Front desk needs to improve, make sure you arrive after 3 in order for them to have a room ready."

"Love"

"We stayed at Tabacón for one night, and it was the perfect way to experience the property. The thermal hot springs are absolutely beautiful and feel very natural, with multiple pools and waterfalls surrounded by lush rainforest. It was peaceful, relaxing, and unlike any other hot springs we’ve visited. The grounds are immaculate, and the staff were warm, welcoming, and attentive throughout our stay. The room was clean, comfortable, and well maintained. My only wish is that we had stayed longer...

"This property was incredible. The staff were friendly and incredibly attentive. Excursions were fun. Our only negative was the food. Breakfast was perfect every morning at the market but the remaining meals were fair at best."

"The property is very run down and is set to close in August for a full renovation and it shows. If you are looking for a place to stay full time for a week this likely isn’t the place for you however if you are looking for a place that you are just stopping through along your journey it will likely work for you. The restaurant situation is not ideal. You have to line up before 5 pm if you want to get a spot at the speciality restaurants. If you are okay with buffet style they have lots to...

"Place was beautiful, stayed in a private house. The AC in the room was perfect. Bartender in the main bar was incredible. Didn’t like the pool bars closing at 5pm and wished they had activities that had people in the hotel get together. But everything was perfect."

"We had a wonderful stay at Los Lagos! Our kids absolutely loved the water slides and the variety of pools, which kept them entertained for hours. The grounds are beautifully maintained, and the stunning views of Arenal Volcano made the setting even more spectacular. It’s the perfect place for families looking to relax while enjoying everything the area has to offer."

"Beautiful view of Arenal and many activities in site at Club Rio. Beautiful mineral pools located all throughout the property with beautiful vegetation and views."

"Staff was absolutely incredible! They were amazing. Loved the free breakfast. Rooms were spacious and clean."

"Great property and really helpful staff!"

"Everything was amazing and the staff was excellent! It was a little hard to get in touch with nexuss and get our ride home times changed. Making dinner reservations or breakfast room service wasn’t the easiest with the app. but you could contact the front desk for help."

"I was very disappointed with this resort. It advertises having two restaurants, but that's misleading. There is only one kitchen, and if you eat in the other seating area, the waiter has to leave and go to another building to bring your food. The food was poor in both quality and variety. The drink selection was also very limited, with very few liquor options available. Meal service was restricted to specific hours: breakfast from 7:00–10:00 a.m., lunch from 12:00–3:00 p.m., and dinner from...

"We stayed for a week of our honeymoon! The personal thermal spa was perfect for a glass of wine and relaxation! The staff were friendly and helpful. Booking all of the excursions we requested. The spa was also fantastic with amazing massage therapists! Thank you so much!"

"The resort is beautiful, especially on the ocean side of the street. The pool at the other side is large with a swim-up bar and very pleasant. Front desk and site personnel were great. Concierge not so much. I could tell they just book with the companies they have an agreement with, without any concern for what we are looking for- they were on autopilot and just pointed to whatever was shown on their iPad. I wouldn't recommend doing the ATV forest tour through them. It was mostly farmland...

"Great staff food was amazing Caribbean dishes and pin̈a coladas were delicious"

"Ok, so after spending 8 days here we can give a very thorough review and comparison to the W that we also stayed at nearby for 3 nights. The staff was amazing!!! Beware!!! The road is ridiculous into the property!! It is a dirt road that has random animals, atv’ers, parked card and other fun surprises. Apparently they are working on a permanent paved road but this one is definitely a problem. It almost made you not want to leave the property. It was exactly 42 min each way to Tamarindo. The...

"Loved the place"

"DO NOT COME HERE!! -Arrived to a very dark empty lobby. -Room service is very slow...an hour.. -Heavy construction and renovations being done. -Lots closed because of it including GYM. -Whatsapps communication only -Beach attached is gray and brown -Random restaurants becoming unavailable onsite at a seconds notice. -Only one buffet available and it's breakfast hotel style, very small 7am-10am -Minimal resort activities. -Resort room terrible(AC is super weak so you sweat a lot, shower handle...

"The location is pretty good but if you’re looking to explore on your own, rent a car. If you do rent a car be aware that the price you’re quoted never includes TPL (third party liability) and is required by CR law. It’s about $15-$20 a day. The resort itself is a decent layout, but be prepared for a lot of walking (and stairs) or waiting for the shuttle. The pool closes at like 7 or 8 for whatever reason, so don’t get your hopes up for night swimming. The beach is about 5 meters from a public...