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Hotel Los Lagos Spa & Resort

3.5 star property
Days filled with volcanic adventures and evenings savoring Costa Rican cuisine make this hideaway near Arenal a perfect blend of excitement and relaxation

Choose dates to view prices

Hotel Los Lagos Spa & Resort near Arenal Volcano National Park offers a family-friendly base with a free breakfast buffet. Enjoy hot springs, 11 outdoor pools, an indoor waterslide pool, gardens, a poolside bar, Fangus spa, and activities like ziplining and horseback riding.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(128 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Cable channels
In-room safe
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
In-room safe
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

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About the area

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural area. Los Lagos Hot Springs and Baldi Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arenal Volcano National Park and Tabacon Hot Springs. Travelling with kids? Consider Kalambu Hot Springs and Natura Eco Park. Visit our La Fortuna travel guide
Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs
    2 min walk - 0.2 km
  • Paradise Hot Springs
    13 min walk - 1.1 km
  • Kalambu Hot Springs
    13 min walk - 1.1 km
  • Termales Los Laureles
    14 min walk - 1.3 km
  • Baldi Hot Springs
    16 min walk - 1.4 km

Getting around

  • San José (SJO-Juan Santamaría Intl.)
    164 min drive

Restaurants

  • Virgita Ristorante
    14 min walk
  • Soda La Palma
    5 min drive
  • Coffee Time
    3 min drive
  • Lemnos Wetbar
    1 min walk
  • Surá Bar & Bistro
    3 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Los Lagos Hot Springs
Located close to Baldi Hot Springs, Hotel Los Lagos Spa & Resort provides a free breakfast buffet, a nightclub and a poolside bar. Indulge in a hot stone massage, a body wrap and a manicure/pedicure at the on-site spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch and dinner. Enjoy on-site activities, such as horse riding, kayaking and hiking/biking. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and smoke-free property
  • Wedding services, 2 meeting rooms and a front desk safe
  • Guest reviews say great things about the dining options, breakfast and overall value
Room features
All 96 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 32500
  • Christmas Eve (24 December) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 42500

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools and a children's pool.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self-parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Checkout is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Los Lagos Spa & Resort Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1096 out of 1376 reviews
Rating 8 - Good. 190 out of 1376 reviews
Rating 6 - Okay. 47 out of 1376 reviews
Rating 4 - Poor. 29 out of 1376 reviews
Rating 2 - Terrible. 14 out of 1376 reviews

Reviews

10/10 Excellent

Balendran

Liked: Cleanliness, amenities, property conditions & facilities
Very nice landscaping and hot springs
Stayed 1 night in Feb 2026

8/10 Good

Mika

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable resort
Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great place, Awesome volcanic thermal pools Folks were very friendly & attentive! Will definitely come back for a longer stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Ada

Liked: Cleanliness, amenities, property conditions & facilities
Huge room, wonderful bathroom and shower, beautiful grounds and facilities and kind and friendly staff. Enjoyed our stay, highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, loved the swim up bar
Stayed 2 nights in Jan 2026

10/10 Excellent

danielle

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, amazing amentities, awesome excursions, clean and lovely rooms. Will stay again!
Stayed 3 nights in Jan 2026

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities
Beautiful grounds, lots of amenities and the hot springs and pools were the perfect way to relax after explorations.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds. Wonderful hot springs. Excellent staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really nice, hot springs, mirador (sight seeing) has amazing views. Overall great stay, would definately stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely LOVED this resort. The layout, view, hot springs and staff are all incredible. Wish we had booked it longer.
Stayed 3 nights in Jan 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places in CR. The grounds, rooms and pools are beautiful! Just perfect!
Stayed 2 nights in Jan 2026

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort right at the volcano! Room was clean and comfortable. Best part was the vast property with their own hot springs pools and ziplining and gorgeous overlook of Arenal volcano.
Stayed 2 nights in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Property location is amazing ! Very Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Great resort!! Clean spacious rooms. The breakfast was really good. It is a buffet and so many choices! The resort grounds are stunning. The hot spring pools were also amazing. I would definitely stay here again!
Stayed 3 nights in Jan 2026

10/10 Excellent

BALAJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Huge property with private view to mount arrnal. Best hot springs included with stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Ritu

Liked: Cleanliness
Very nice fruits. Loved the breakfast. Hot springs and bar service was also excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sidharta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pools and bars. Very nice overall property. Great location. I wish I could stay there longer.
Stayed 1 night in Dec 2025

10/10 Excellent

Egbert

Liked: Cleanliness, amenities, property conditions & facilities
The resort is very good. Staff awesome, breakfast was good. My family enjoyed our stay at the resort. Wish we had booked extra days
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. Breakfast was great. Hot springs were a bit busy during the day but at night were perfect.
Stayed 1 night in Jan 2026

10/10 Excellent

Pavani

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Los Lagos. The amenities were excellent, and the breakfast buffet offered a wide variety of options. The views from the resort were excellent, and the maintenance was great too.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms, service and food were great. Amenities fantastic! Only wish i had more time there
Stayed 3 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Room was comfortable, but dated. Resort and pools are fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

christin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with the best amenities!!! The best hotel we have ever stayed at. The rooms are clean and the staff is friendly. Loved the pools and activities!! Definitely recommend the hotel!
Stayed 1 night in Dec 2025

8/10 Good

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location and great view of the volcano (however mostly cloudy). The room was spacious & clean but dated.
Stayed 2 nights in Jan 2026