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"I booked a mixed shared room, paid a bit of a higher price to stay in rooms that in the photos show having 4 or 6 beds. When I got there was put in a small room crammed with bunk beds, it is now a 10 people room, plus and adjacent room with 4 more beds, all sharing just 1 toilet-shower. When I asked about why the booking photo looks so different, was told that they couldn’t do anything, and left me no option just to stay there. Mattress was comfy but too many people in the room made it impossible to sleep properly. The kitchen and breakfast are good, there is a little terrace too, the staff is very nice. The issue is the crowded room, little or no storage space, and the toilets of course should have more cleaning due to the amount of people and usage. It’s a pity that they have crowded the rooms like that as it ruins a bit the experience and it feels like they just want to make money and forgot about hospitality, it also felt deceiving that they don’t put a proper photo of how the room actually is. "

"Very good"

"Everything about the hotel was excellent great amenities wonderful staff and very clean. I would highly recommend it to everyone I know "

"Nice hotel - great staff - right next to ferry port "

"Staff were all fantastic, especially the waiting staff but also Black Crow security. The food was exceptionally good. We don’t usually choose all inc but we need not have worried. Food was varied and menus well thought out and fantastic quality . Pool side restaurant also excellent. Rooms big, immaculate, stylish, walk in showers. All obviously newly refurbished. Towels and linens 5 star quality. "

"The staff were all nice. There are definitely some improvements needed, but overall a very nice experience. "

"Bed is super comfortable and the layout is very inviting. I also enjoyed the balcony and the shower is very good along with WIFI"

"Wonderful resort, staff are amazing. Nothing to do outside resort however great entertainment at resort "