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"The hotel is in the very heart of Sofia, close to the main Station and many landmarks. It was really easy to move around and a safe area too. Vitosha Bulevard is just 2 minutes down the road, full of restaurants and shops. The room was excellent, spacious and the bed comfortable. The shower was heaven and they use an outstanding brand for their gel, shampoo, body lotion, etc. Shout out to the girls in the bar at night, very patient and handling diffiuclt customer with so much grace. Thanks to all the staff that made me feel so good on my birthday and treated me like a princess. Thanks all, I will be back for sure!"

"Perfect. A very nice, clean and spacious room. The staff were very friendly. We were allowed to check-in very early as that’s when we arrived in Sofia and were given a takeaway breakfast the morning after as we left early. The hotel is a couple of minutes walk from the bus & train station. It is walking distance to the city centre or use the tram directly outside, which is very cheap with the €2 unlimited daily journeys cap. "

"The room is OK. But the staff at the reception is kind of cold."

"All good "

"The staff at the reception are super friendly! The location is also good."

"Everything good except weak water pressure in the shower."

"The hotel is alright, however their key-cards constantly de-magnitise. The receptionist tried to make it my problem. Aparently it is my fault that I have phone in one pocket and airpods in another pocket. Their super-duper fragile keys can’t be next to radio emmiters. They should go back to metallic keys, if they are unable to buy cards that don’t lose their charge when next to bluetooth earphones. "

"Did not attend gym"

"Overall, I found this an excellent hotel to stay in. The reception staff were very friendly and welcoming and the room was very spacious and clean. I was a little disappointed however that I asked the receptionist for a room with a bath which he kindly arranged for me, but the bath did not have a plug making it impossible to enjoy a hot goth in the evening! I did enquire about this. And was told that none of the baths in any of the rooms have plugs! I was a little surprised by this, however it didn't ruin my stay. The breakfast was also excellent and had many well labelled options to choose from. Overall, I found the hotel excellent, and I will visit it again in the future."