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"I want to start this review by saying that I've stayed at this hotel over 10 times and up until this point was my go-to hotel for staying in Calgary for business. I had some issues with my credit card as someone had used it, leaving me with only $70 in available credit. This hotel has a policy that they hold $50 per night so my stay was 2 nights. So I didn't have enough. Other hotels would let me use a debit card or would have only charged me the amount I had considering it was a one time issue and having stayed here several times, I was hoping for more flexibility and accommodating. Looks like they don't need my money after all. "

"Nice place "

"Returning to Banff after 20 years away was a dream, and Buffalo Mountain Lodge made it unforgettable. We were married two decades ago on the field right across from the lodge with Rundle Mountain as our backdrop, so staying here was incredibly nostalgic. We were delighted to be upgraded from a standard room to a suite, which made our anniversary trip feel even more special. The king-size bed was exceptionally comfortable, and we spent every evening enjoying the authentic wood-burning fireplace. The outdoor hot tub was a highlight, and the service was top-notch—they even called us five minutes after check-in to ensure we were happy! We even bought the beautiful wooden coasters from our room at reception as a souvenir. We’ll be back for sure, and we’re definitely booking the suite next time—the luxury is well worth it!"

"Great."

"staff was great. Hotel will be fantastic once the renovations are complete. I could not say everything was excellent since half the hotel is under construction but our room was great and staff were accommodating."

"Clean and friendly location."

"It was a good experience for our family. "

"The room was ok, it smelled musty a the floor was damp under the carpet in some spots. It rained the whole time we were there and the window was leaking and soaked the area rug upstairs. The best part of staying at the Fox is the hot pool"

"Ok. Not as nice as it used to be. Had a late check-in by half an hour and the sheets could've been cleaner. Carpet in the hallways was very dirty as well. "